Flagship
Behnke support ecosystem.
The entire digital support infrastructure of a product manufacturer — support server, wiki, status monitoring and security portal as one coherent platform.
- Role
- Software development, Behnke Group
- Period
- 2020 – today
- Stack
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- PHP
- MySQL
- JavaScript
- Ubuntu VPS
- i18n DE/EN/FR
- Accessibility
- Monitoring
- Security
Context
Customers, installers and the support team of a manufacturer of intercom and emergency call systems need one central digital home: product documentation, releases, system status and a clear path for security reports. Instead of isolated one-off solutions, a coherent ecosystem emerged.
Solution & highlights
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Support server — behnke.support
Internal device management and the support team's central hub: rolls out automatic updates to the devices, among many other jobs around the device fleet.
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Wiki — wiki.behnke.support
Documentation platform in DE/EN/FR with accessibility features (font sizes, contrast, OpenDyslexic, screen ruler) and PDF export.
-
Status — status.behnke.support
Self-built monitoring: DNS, TCP and TTFB latency, uptime history — no third-party providers.
-
Security — security.behnke.support
Responsible-disclosure portal with published advisories.
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Operations — Ubuntu VPS
The support server runs on an Ubuntu VPS that I set up and maintain permanently — from deployment to monitoring.
-
behnke-online.fr
The group's French web presence.
Screenshots
Live